FAQ

1. How long does delivery take?

We process orders within 1–2 business days, and delivery usually takes 3–5 working days via TCS, Trax, or InstaWorld. Due to weather or operational delays, delivery may take an additional 1–2 days.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan for your convenience and trust.

3. How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS. You can use it to track your package with the courier service.

4. What is your return and refund policy?

We offer a 7-day return policy. If your product is damaged, defective, or not as described, you can request a return or refund. Contact us at apnaoutletofficial@gmail.com or 0313-4334119 to start the process.

5. Which payment methods do you accept?

We accept Cash on Delivery and secure online payments (via debit/credit cards or bank transfer where available).

6. What if my order is late?

If your order takes longer than expected, please contact our support team. Sometimes courier delays happen due to weather or operational issues, but we’ll assist you right away.

7. How can I contact customer support?

You can reach us via: